Cloud Customer Connect
Oracle provides Cloud Customer Connect for product input or questions, and My Oracle Support for a documentation library and issue reporting system. These two avenues are facilitated by Oracle and can often lead you to the appropriate product manager. Both forums require you to sign up and maintain your user record. Oracle Customer Connect – https://ora-fusion-apps.custhelp.com
Oracle HCM User Group
The Oracle HCM User Group (OHUG) is devoted to fostering the Oracle E-Business, PeopleSoft and HCM Cloud Communities through networking and training opportunities. They hold an annual conference and host the Regional User Groups (RUGs) and Special Interest Groups (SIGs). The OHUG forums are quite active and contain a wealth of current product and future release information. ThinkTalent is an active participant and supporter of the community, and leads several of the OHUG user groups.
Taleo RUGs and SIGs are customer-driven communities where people from different global regions can communicate on a combined interest in local regulations, practices, or unique recruiting challenges. These groups are facilitated in forums where people can ask questions of their peers and also provide product direction input to Oracle.
Taleo RUGs are aligned by region:
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Global
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U.S. - Central/East/West
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Canada
In contrast to the RUGs, Taleo SIGs are more technically or business vertical focused. They are more topic centric around analytics, integration or hourly/high volume hiring:
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Performance
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Learning
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Reporting and Analytics
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Integration (TCC)
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Hourly/Retail
OHUG SIG’s – http://ohug.org/ohug-sigs
My Oracle Support – https://support.oracle.com