The overview: We've been eagerly waiting to check out Taleo Fluid Recruiting. Would it be as adaptable as Oracle promised? Since the 17.2 release (available 1/8/18) had more features than 17, we waited until then to get our hands on the product. Its enhanced features included viewing all requisition types; quick search for candidate submissions; and bulk functionality for sending correspondences, adding comments and changing step/statuses. We understand that Fluid 17.2 is only one more step in a long roadmap but were pleasantly surprised to see what Oracle produced. It looks good, and the user interface (UI) is more streamlined than the app and reasonably easy to use!
The urgency: For clients using the HCM app (nee TAP), Taleo made an announcement on 1/25/18. It reads, "as of June 30, 2018, Oracle will be ending support for mobile hiring capabilities that are available through the HCM Cloud Mobile application on iOS and Android devices, as well as the Simplified Hiring Manager Experience, accessed through the Hiring icon in HCM Cloud." So, to continue offering a mobile experience for your users, you will need to adopt Fluid quickly.
The details: We’ve done some testing and have listed a grading score and some detail with potential notes to keep an eye on during your consideration/testing.
Scoring Legend: A = excellent; B = good; C= Fair; F= Below Expectations.
*We grayed out and/or changed identifying data on some of the screenshots, but otherwise the screens are true to the system.
Overall Rating
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Area
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Detail
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A
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CONFIGURATION
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Fluid is simple to configure, requiring activation of 1 user type permission, “Access Fluid Recruiting”. Once activated, users will see a new link, “Fluid Recruiting”, on their Welcome Center’s Quick Access links OR Table of Contents page, depending on which you have configured.
NOTE: Currently Fluid is not configurable; it adopts the same user permissions, languages, list formats, etc. from Recruiting. Hopefully, the next release will offer some more configuration options.
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A
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UI
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Fluid’s UI is dramatically different from Recruiting, but the layout is pleasing and easy to use. The most significant change is the large Filter that allows users to navigate their data. We tested this on IOS & Android devices and was able to access the system with no issues.
NOTE: There is a default blue background and Oracle logo that are present, and not configurable at this time. For clients who have branded Taleo, seeing an Oracle-branded site could be an issue.
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B
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Search
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The search field is limited to Submissions, unlike in Recruiting where you can search for Candidates, Requisitions, and Specific Search (Fluid is in blue, Recruiting in red).
You can search for Requisitions, but must use the Filter panel, like Recruiting’s Quick Filters. This may require some change in thinking, but the filters are easy to use.
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F
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Branding
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Fluid comes branded with an Oracle logo regardless if a client logo is loaded in Recruiting, and the color scheme defaults to Blue. Both of these areas do not port from Recruiting.
NOTE: For clients who have branded Taleo with a unique name, the Oracle logo may present some challenges in branding and training materials. Hopefully there will be a fix in the next release to port over the Recruiting logo. There is also a known bug associated with correspondence logos not displaying on offers in 17.2; this could be a related issue. A date for a fix has not been communicated as of this writing.
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B
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UI
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When you log into Fluid, there is no longer a landing page like in Recruiting; instead you are brought directly to the Requisitions tab. Users can still navigate to OBI and Transitions, etc. but will need to use the Home dropdown menu to do so.
NOTE: For users who need to access OBI and Onboarding or any other Taleo modules, those aren’t currently configured for mobile. So there needs to be a consideration for Fluid users accessing other modules using a desktop.
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A
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Mobile Responsiveness
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We tested Fluid using mobile phones to see how the screens would render on a smaller device. We used both iPhone (6, 7 and X) and Android (Google Pixel) devices. Both were quick to access the URL, easy to sign in. When you begin to enter your username and password, that portion of the screen immediately enlarges, which is a nice feature.
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B-
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Mobile Responsiveness: Filters
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When you land on the Fluid Requisitions tab. the screen renders differently on mobile. The Filters drop down arrow must be clicked to access the menu and clicked again to collapse it. The latter part was not immediately apparent.
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A-
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Mobile Responsiveness: Resume Attachments
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We were concerned about how an attachment would display on a phone screen. We tested a resume. It was clear, mostly well formatted, and easy-to-read. We found some formatting appeared distorted – example, bullets and indents seemed to be a bit off - but the resume itself was easy to see and read. Users can pinch the screen to enlarge the view and click the phone’s back arrow to go back to the candidate’s submission.
NOTE: on the Android devices, you may be asked to install a program to read the document. If you’ve already installed it, the resume should open with no issues.
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A-
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Mobile Responsiveness: Sending Correspondences
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Sending a correspondence was easy to do. You can select paragraphs and preview the message before sending, just like in Recruiting. We did find that depending on your message template names and volume of correspondences to choose from may require some extra scrolling.
NOTE: the message preview seems to have a lot of spaces in it; and we are not able to confirm the message was sent because there is no history tab on the candidate file.
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B
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Mobile Responsiveness:
Navigation
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Navigating between the Requisition and Submission tabs on mobile requires use of a menu. It’s not intuitive, but easy to adjust to once you’ve done it. Click the menu to access the list > choose the required tab > click the menu button again to refresh your screen.
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A
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Single Sign On (SSO)
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We did not test the setup for SSO; however, since Fluid access is a link on the Welcome Center or Table of Contents, the impact to SSO is somewhat minimal.
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If your SSO is SP-Initiated, which most clients are, there is nothing to change in your SSO. You simply need to give users a link to Fluid, which could be loaded on your intranet and/or Favorites.
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If your SSO is IDP-Initiated, this will require changes to your SSO setup to include an embedded link to Fluid.
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In closing, we think that Fluid 17.2 is a good first step toward a mobile-responsive system from Oracle. We were pleased with the overall look and feel and ease of use. However, this is definitely geared toward a Hiring Manager audience; although we could make an argument for Recruiters such as Campus Recruiters who are always on the go, to get some quick wins/actions from using Fluid while offsite. All in all, take Fluid for a test drive; you won't be left disappointed.
As firm believers in the power of the Taleo community, we welcome your comments and feedback regarding your experiences with the new functionality or anything Taleo related. Count on ThinkTalent for your optimization, upgrade, planning, support, analytics or integration needs.
Email us at info@thinktalent.net or give us a ring – 952-934-6538.